Shipment to Germany
Orders to German destinations are shipped by German Mail for a flat fee of € 4. Please allow one week for production. As soon as your order has been shipped, you can follow up on the delivery with the tracking number we send to you. German Mail usually delivers items within three days.
We ship to any country and destination outside of Germany by German Mail and their partners for a flat fee of € 6. You will receive a tracking number as soon as your order has been shipped. We post orders within one week. Delivery times vary according to your destination and can be reviewed at www.post.de . If you wish to use a courier service, please contact us.
Can I return an item?
We gladly accept returns (minus shipping costs) of brand new, unworn items returned in perfect condition and in the original parcel. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Custom or personalized orders cannot be returned. Please follow the return procedure (see below) if you wish to return an item.
As a small business, we kindly recommend that you only order items you hope to keep, rather than placing large orders with the expectation of returning many pieces.
Each item is handmade and the production is limited. We cannot afford to work in the same manner as big companies in providing you full freedom to order and return clothes. Of course we offer a full return policy for items which don´t fit as expected. We are thankful for you assistance in helping us minimizing the returns.
What are the conditions for returning an item?
The item must be brand-new and unworn. Please use the original parcel to ship the returned item.
Return shipping costs are the responsibility of the buyer. The buyer has to ship the item(s) back with a tracking number and communicate this to us. If the returned item is not in the original condition, any loss of value is the responsibility of the buyer.
How to return an item
How to return an item
- Contact us by email within 14 days of delivery to notify us your intention to return an item.
- Place the brand-new, unworn item in the original parcel.
- You are free to use any postal or courier service but you must obtain a tracking number.
- Send us the package within 30 days of delivery. Email us the tracking number immediately after posting your return that we can track the package.
If you would like to exchange an item, please return the item and place a new order.
Once we have received your returned items in perfect condition, we will issue a refund for your purchase excl. shipping costs.