All the items can the shipped by Post worldwide. The shipping costs are 5€ for Germany and 8€ to any other country. All our items are shipped with International registered mail. A Tracking Number will be issued and sent to you as soon as your purchase has been shipped. We will ship your order within 1 week but are not responsible for the delays due to shipping. If you wish to ship using another company, please contact us.
We gladly accept returns (minus shipping costs) of brand new, unworn items returned in perfect condition and in the original parcel. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Custom or personalized orders cannot be returned. Please follow the return procedure (see below) if you wish to return an item.
As a small business, we kindly recommend that you only order items you hope to keep, rather than placing large orders with the expectation of returning many pieces.
Each item is handmade and the production is limited. We cannot afford to work in the same manner as big companies in providing you full freedom to order and return clothes. Of course we offer a full return policy for items which don´t fit as expected. We are thankful for you assistance in helping us minimizing the returns.
- Contact us within 14 days of delivery
- Place the brand-new, unworn item in the original parcel
- Send it to us with a tracking number within 30 days of delivery
- Email us the tracking number that we can track the package.
Customized or personalized items can not be returned unless they arrive damaged or defective.
Conditions of Returns
Return shipping costs are the responsibility of the buyer. The buyer has to ship the item(s) back with a tracking number and communicate this to us. If the returned item is not in the original condition, any loss of value is the responsibility of the buyer.
We do not have an exchange policy. We suggest that you follow the above procedure for returns, and then place a new order from the online shop.